FAQ’s By Customers

General Questions

  • What services does Advance Global Resources Ltd provide?
    Advance Global Resources Ltd provides a wide range of services, including consultancy, engineering, oil and gas solutions, ICT services, and project management.
  • How can I contact the support team?
    You can contact our support team through our business WhatsApp line during regular hours. For after-hours support, you can leave a message or call in for emergencies.
  • What sets Advance Global Resources Ltd apart from other companies?
    Advance Global Resources Ltd stands out due to its unwavering commitment to excellence, innovative solutions, and a dedicated team of experienced professionals.
  • Are there any job opportunities available?
    For information about career opportunities, please visit our careers page. We regularly update it with new positions and requirements.

Product & Service Related Questions

  • How can I request a quote for your services?
    To request a quote, please visit our "Get Support" page and fill out the contact form. Our team will get back to you promptly.
  • What industries does Advance Global Resources Ltd cater to?
    Advance Global Resources Ltd caters to various industries, including manufacturing, energy, technology, and more. Explore our website for detailed information.
  • Can I schedule a consultation with your experts?
    Certainly! To schedule a consultation, please visit our "Contact Us" page, and our team will assist you in setting up a meeting with our experts.
  • What are the key principles guiding Advance Global Resources Ltd?
    Advance Global Resources Ltd is guided by principles such as unwavering commitment to quality, cost-effectiveness, timely delivery, and precise project execution since 1988.

Billing & Payments

  • What payment methods do you accept?
    We accept various payment methods, including credit cards, bank transfers, and other secure online payment options. Contact our billing department for specific details.
  • How can I view and pay my invoices online?
    To view and pay your invoices online, log in to your client portal on our website. If you need assistance, please contact our billing support team.
  • Are there any late payment fees?
    Late payment fees may apply. Please refer to your service agreement or contact our billing department for specific information on late payment policies.
  • Can I set up automatic payments for my services?
    Yes, we offer automatic payment options for your convenience. Contact our billing support team to set up automated payments for your services.

Technical Support & Services

  • How do I report a technical issue?
    To report a technical issue, please contact our technical support team through the designated channels provided in your service agreement or client portal.
  • What is the typical response time for technical support requests?
    Our technical support team aims to respond promptly to all requests. Response times may vary based on the nature and severity of the issue. For urgent matters, please call our support line.
  • Do you provide on-site technical assistance?
    Yes, we offer on-site technical assistance for certain services. Contact our technical support team to discuss your specific requirements and arrange on-site visits if needed.
  • Can I upgrade or downgrade my service plan?
    Yes, you can upgrade or downgrade your service plan. Contact our technical support or customer service team to discuss your options and make the necessary adjustments.

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